CER Pandemic Response
As the 2019-20 fiscal year drew to a close, the COVID-19 pandemic began to have impacts throughout the world. The response to the pandemic had an effect on the work of the CER, as nearly all of its staff transitioned from working at the organization’s head office and three Regional Offices to working from home all in a period of just a few days.
Due to a massive team effort and solid business continuity planning, the shift was virtually seamless and employees were able to maintain CER business operations even as they worked from about 500 locations across the country.
In subsequent days, the work of the CER continued, applications were processed, energy information was compiled, analyzed and released, and communication with the public continued.
Oversight of CER-regulated energy infrastructure was also maintained as compliance verification activities continued in a modified form in order to reduce inperson contact. Additionally, the organization began to identify and pursue administrative flexibilities that would help streamline what was needed from CER-regulated companies - without compromising safety, oversight or environmental monitoring.
The CER also informed regulated companies that they were to commit the necessary resources to plan for and respond to the impacts caused by the pandemic. The CER stated that it expected regulated companies to consider the potential challenges that the pandemic would present in the event of an incident or emergency situation and that the appropriate resources needed to be dedicated to planning and preparing for this potential scenario.
The CER continued its engagement with Indigenous peoples during this time. Concerns were raised by a number of Indigenous communities about pandemic related risks associated with major project construction, the CER recognized the need for additional clarity on company health and safety practices and CER authority and oversight of those practices.
The response of the organization’s employees to the extraordinary circumstances of the pandemic is a reflection of their resilience and passion for public service. Their actions prove once again that the CER’s greatest attribute is its people.