ARCHIVED – National Energy Board – 2016–17 Departmental Results Report – Results at a glance

Departmental Results Framework: The NEB is an early adopter of the Government of Canada’s updated Policy on Results. Our new Departmental Results Framework (DRF) outlines the NEB’s four core responsibilities (Energy Adjudication, Safety and Environment Oversight, Energy Information, and Engagement), and illustrates exactly what we do, what we aim to achieve, and how we will report our outcomes to Canadians. The DRF is supported by our Management System, which establishes our strategies for regulatory excellence, and defines the management principles, governance and expectations that guide the NEB in carrying out its Core Responsibilities, with an emphasis on improved performance.

Demonstrating Safety Oversight: As a lifecycle regulator the NEB acts as a steward of Canada’s federal energy infrastructure, to prevent harm to people and the environment. This year, the NEB improved data collection and analysis systems to learn from past incidents and regulate against future incidents. We have incorporated new electronic tools and technologies that enable better data management and sharing. Canadians can now access enhanced information about pipeline locations and operations, incidents, company compliance with pipeline approval conditions, emergency procedure manuals, and related NEB regulatory activities. The NEB has also taken a lead role, with the International Regulators Forum and North American Regulators Working Group, to progress Safety Culture indicators and Regulator Safety Culture.

Energy Information Visualizations: To make neutral, factual energy information more accessible and understandable to Canadians, we have introduced: a new interactive pipeline safety map that provides Canadians with a detailed view of where NEB-regulated pipelines are located; a performance dashboard that offers an interactive view of all pipeline incidents reported on NEB-regulated infrastructure; and an interactive visualization tool allowing Canadians to explore long-term energy production and consumption trends.

Enhanced Engagement: The NEB is committed to establishing meaningful relationships with Canadians and Indigenous Peoples through its ongoing engagement activities. With the formation of a dedicated Engagement Team in 2016, we have taken a deliberate, focused approach to formalizing engagement protocols and clarifying roles and responsibilities for engagement activities across the organization. This enables the NEB to purposefully interact with those impacted by or concerned about our work, and discuss their input and ideas. Enhanced engagement allows for a broader base of input, informed decision-making and better regulatory outcomes for all Canadians.