Annual Report on the Privacy Act 2021–2022

Annual Report on the Privacy Act 2021–2022

Annual Report on the Privacy Act 2021–2022 [PDF 3919 KB]

ISSN 2563-3104

Copyright/Permission to Reproduce

About the Canada Energy Regulator

The Canada Energy Regulator regulates infrastructure to ensure safe and efficient delivery of energy to Canada and the world, protecting the environment, recognizing, and respecting the rights of the Indigenous peoples of Canada, providing timely and relevant energy information and analysis. The Minister of Natural Resources is responsible for this organization.

The CER ensures that energy adjudication processes are fair, timely, transparent, and accessible. We prevent harm to people and the environment throughout the lifecycle of energy-related activities. Canadians have access to relevant energy and pipeline information for knowledge, research or decision-making. Feedback provided by stakeholders and Indigenous peoples informs our decisions and our work. The right governance, resources, management systems, programs and services are in place to deliver our program results.

For more information about the CER please visit our website.

The Privacy Act

The Privacy Act (the Act) gives individuals the right of access to information about themselves held by the federal government, with certain specific and limited exceptions. The Act protects an individual's privacy by setting out provisions related to the collection, retention, use and disclosure of personal information.

In accordance with section 72 of the Act, the head of every federal institution is required to submit an Annual Report to Parliament on the administration of the Act following the close of each fiscal year. The Annual Reports are then tabled in Parliament pursuant to section 72 of the Act. This report describes how the Canada Energy Regulator (CER) fulfilled its privacy responsibilities during the fiscal year 2021–22.

Organizational Structure

Privacy requests at the CER are processed by the ATIP Office, as part of the Open Government team which reports to the Vice President (VP), Data and Information Management, as the ATIP Coordinator.

Privacy requests are received primarily through two channels; through the mail or the ATIP Online Request Service (AORS), which was established in late 2018. Requests received through the mail are logged into the CER’s records management system by the Data & Information Management department and then forwarded to the ATIP Office.

As of the end of 2021–22, the CER has 4 full- time employees who allocated a portion of their time to activities related to the Act. This includes the Group Leader ATIP, two ATIP Officers, and one ATIP Administrator.

Delegation Order

The CER Act designates the CER CEO with the authority to exercise the powers, duties and functions of the Act. The CEO has historically delegated this authority.

The ATIP Office reports to the VP, Data and Information Management to who the CER CEO’s authority under the Act has been delegated.

The delegation order remained the same as the previous reporting year. Under the current order, there are three Vice President positions that have been delegated full authority under the Act. They are: the VP, Data and Information Management (primary ATIP Coordinator), the VP, Regulatory Strategy and Coordination and the VP, Performance and Results (alternate ATIP Coordinators). From an operational standpoint, granting this authority to three individuals ensures that files can be reviewed and signed- off without undue delay.

See annex B for a copy of the delegation orders.

Performance 2021–2022

In 2021–22, the CER received six new requests under the Act and carried forward one outstanding request from the previous reporting period.

Of the four closed requests to which responses were given during this period, three requests or 75% were completed within the legislated 30-day timeline. The last request took more than 365 days to complete and in the end was abandoned.

Privacy Requets

Source and Description:

Source:
CER – Annual Report on the Privacy Act 2021–2022

Description:
This graph shows the number of requests received during reporting periods from 2016–17 to 2021–2022. The CER received 6 requests under the Act in 2021–22, an increase as the CER received no requests in the previous reporting period.

Over the past three years the CER has received very few privacy requests, however one of those requests contained more than 2,200 pages to be processed, making the workload associated with the Privacy Act substantial for a small organization.

The CER did not receive any consultations from other institutions or organizations.

During 2021–22, the CER ATIP Office incurred $14,512 in salary costs and $0 in goods and services costs to administer the Act.

In 2021–22, the CER closed 4 requests. Of the requests closed during the reporting period, records for 25% were fully disclosed, 25% were disclosed in part, and 50% were abandoned.

During the COVID-19 pandemic, all work was conducted remotely, with minimal operational disruption, and a slight increase in processing time.

See annex A for further statistical information.

Training and Awareness

Awareness was an area of focus for the CER’s ATIP Office this year. Direct outreach in the form of training sessions and presentations was used. The COVID work from home environment and new technologies presented unique concerns related to meeting recordings. Specific guidance was drafted and communicated widely including the principle of meaningful consent. In addition to promoting privacy awareness through in-person online training, the ATIP Office also delivered refresher presentations on the Privacy Act.

Training on the Access to Information Act and the Privacy Act was also offered by the ATIP Office which delivers both specialized training to respond to the needs of officers and clients, and general training to raise employees’ awareness of their responsibilities under these Acts. In this regard, the CER reviewed its ATIP training materials (i.e. tasking email, PowerPoint presentation, ATIP Tips Sheet, etc.) towards improving its training and communications with CER leadership and staff.

During 2021–22, the CER continued to require that all CER staff and contractors successfully pass the Access to Information and Privacy Fundamentals – I015 course offered by the Canada School of Public Service (CSPS). During this reporting period, 45 CER employees and 30 contractors registered for the course with 66 completing it successfully.

The ATIP Office anticipates that increased awareness of the Act amongst employees will improve their ability to collect records, help them better identify information for potential redaction, and enable them to better support the ATIP Office’s processing of requests. The ultimate goal being release packages that are responsive to requesters.

Training also focused heavily on employees’ obligations under the Privacy Act with respect to protection of personal information. This was a considerable focus area for the ATIP Office this year, in light of a continued uptick in privacy breaches (discussed further on page 9). In this regard, the CER also reviewed its internal privacy breach procedures and practices to ensure CER staff are aware of their obligations in the event of a privacy breach. The CER uses TBS’ privacy breach management procedures and available suite of tools to assist in managing breaches.

The CER’s ATIP Officers received training by attending webinars offered by the Treasury Board‘s Information and Privacy Policy Department. The ATIP Office also participated in this year’s Right to Know week.

Policies, Guidelines, Procedures and Initiatives

Documentation and training materials on the CER ATIP program were updated and made available through the corporate intranet, along with links to other materials, such as the Acts, Treasury Board Secretariat policies and guidance documents, and a range of information management and guidance tools.

The CER adopted Treasury Board’s privacy breach management guidelines and further integrated this approach into the CER’s processes. Recommended improvements have been submitted to adjacent policies such as the Policy on Security Management.

The CER continued to examine its ATIP procedures in an effort to enable continuous improvement and to identify opportunities for efficiencies in processing access to information and privacy requests.

Summary of Key Issues and Actions Taken on Complaints

During 2021–22, there were no new complaints registered with the Office of the Privacy Commissioner. As always, the CER will continue to work closely with the Office of the Privacy Commissioner to resolve any complaints in a timely and efficient manner.

No appeals were made to the Federal Court of Canada during 2021–22.

Monitoring Compliance

The CER achieved a compliance rating of 75% for completed privacy requests closed within the legislated timeframe in 2021–22. The CER processed a total of 2,336 pages and disclosed 1,897 pages to requesters

With regard to the timeliness of processing privacy requests, the ATIP Office regularly communicates progress updates to the ATIP Coordinator through the ATIP Group Leader. The ATIP Group Leader receives weekly updates from the ATIP Office regarding the status of all active requests and has access to a central tracker that is updated on a regular basis to establish action items or flag upcoming due dates.

Material Privacy Breaches

There were eight investigations undertaken by the CER’s ATIP Office during 2021–22, and seven of them were determined to be privacy breaches. Five incidents were emails containing personal information sent to wrong addresses, and two were related to personal information contained on invoices. All instances were determined to be non-material breaches. Notices to impacted parties were sent in all cases but due to their minor nature, the reports were not shared any further.

In all instances, the ATIP Office applied the Treasury Board’s privacy breach management procedures and worked with the relevant Office of Primary Interest and ATIP Coordinator to identify and implement administrative measures to mitigate the potential for future incidents. Overall, these incidents have helped the CER improve its handling and classification of personal information, as well as its information management practices.

Privacy Impact Assessments

During the 2021–22 reporting period, no privacy impact assessments were completed.

The CER posts summaries of completed privacy impact assessments on its external website and forwards copies of completed assessment reports to the Office of the Privacy Commissioner.

Public Interest Disclosures

The CER did not disclose any personal information under paragraphs 8(2)(e) or (m) of the Privacy Act.

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Annex A – Statistical Information

Statistical Report on the Privacy Act

Name of institution: Canada Energy Regulator

Reporting period: 4/1/2021 to 3/31/2022

Section 1: Requests Under the Privacy Act

1.1 Number of requests received
1.1 Number of requests received
    Number of Requests
Received during reporting period 6
Outstanding from previous reporting periods 1
  • Outstanding from previous reporting period
0  
  • Outstanding from more than one reporting period
1  
Total 7
Closed during reporting period 4
Carried over to next reporting period 3
  • Carried over within legislated timeline
2  
  • Carried over beyond legislated timeline
1  
1.2 Channels of requests
1.2 Channels of requests
Source Number of Requests
Online 1
E-mail 5
Mail 0
In person 0
Phone 0
Fax 0
Total 6

Section 2: Informal requests

2.1 Number of informal requests
2.1 Number of informal requests
    Number of Requests
Received during reporting period 0
Outstanding from previous reporting periods 0
  • Outstanding from previous reporting period
0  
  • Outstanding from more than one reporting period
0  
Total 0
Closed during reporting period 0
Carried over to next reporting period 0
2.2 Channels of informal requests
2.2 Channels of informal requests
Source Number of Requests
Online 0
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 0
2.3 Completion time of informal requests
2.3 Completion time of informal requests
Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
0 0 0 0 0 0 0 0
2.4 Pages released informally
2.4 Pages released informally
Less Than
100 Pages
Released
100-500
Pages Released
501-1000
Pages
Released
1001-5000
Pages
Released
More Than
5000 Pages
Released
Number
of
Requests
Pages
Released
Number
of
Requests
Pages
Released
Number
of
Requests
Pages
Released
Number
of
Requests
Pages
Released
Number
of
Requests
Pages
Released
0 0 0 0 0 0 0 0 0 0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time
3.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 1 0 0 0 0 0 0 1
Disclosed in part 0 1 0 0 0 0 0 1
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
No records exist 0 0 0 0 0 0 0 0
Request abandoned 1 0 0 0 0 0 1 2
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 2 1 0 0 0 0 1 4
3.2 Exemptions
3.2 Exemptions
Section Number
of
Requests
Section Number
of
Requests
Section Number
of
Requests
18(2) 0 22(1)(a)(i) 0 23(a) 0
19(1)(a) 0 22(1)(a)(ii) 0 23(b) 0
19(1)(b) 0 22(1)(a)(iii) 0 24(a) 0
19(1)(c) 0 22(1)(b) 0 24(b) 0
19(1)(d) 0 22(1)(c) 0 25 0
19(1)(e) 1 22(2) 0 26 2
19(1)(f) 1 22.1 0 27 0
20 0 22.2 0 27.1 0
21 0 22.3 0 28 0
  22.4 0
3.3 Exclusions
3.3 Exclusions
Section Number
of
Requests
Section Number
of
Requests
Section Number
of
Requests
69(1)(a) 0 70(1) 0 70(1)(d) 0
69(1)(b) 0 70(1)(a) 0 70(1)(e) 0
69.1 0 70(1)(b) 0 70(1)(f) 0
  70(1)(c) 0 70.1 0
3.4 Format of information released
3.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
0 2 0 0 0 0
3.5 Complexity
3.5.1 Relevant pages processed and disclosed for paper and e-record formats
3.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
2336 1897 4
3.5.2 Relevant pages processed by request disposition for paper and e-record formats by size of requests
3.5.2 Relevant pages processed by request disposition for paper and e-record formats by size of requests
Disposition Less Than
100 Pages
Processed
100-500
Pages Processed
501-1000
Pages
Processed
1001-5000
Pages
Processed
More Than
5000 Pages
Processed
Number
of
Requests
Pages
Processed
Number
of
Requests
Pages
Processed
Number
of
Requests
Pages
Processed
Number
of
Requests
Pages
Processed
Number
of
Requests
Pages
Processed
All disclosed 1 4 0 0 0 0 0 0 0 0
Disclosed in part 0 0 1 105 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 1 0 0 0 0 0 1 2227 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 2 4 1 105 0 0 1 2227 0 0
3.5.3 Relevant minutes processed and disclosed for audio formats
3.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number
of
requests
Minutes
Processed
Number
of
requests
Minutes
Processed
Number
of
requests
Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.5 Relevant minutes processed and disclosed for video formats
3.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number
of
requests
Minutes
Processed
Number
of
requests
Minutes
Processed
Number
of
requests
Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.7 Other complexities
3.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Interwoven Information Other Total
All disclosed 0 0 0 0 0
Disclosed in part 0 0 0 0 0
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 1 1 0 2
Neither confirmed nor denied 0 0 0 0 0
Total 0 1 1 0 2
3.6 Closed requests
3.6.1 Number of requests closed within legislated timelines
3.6.1 Number of requests closed within legislated timelines
Number of requests closed within legislated timelines 3
Percentage of requests closed within legislated timelines (%) 75
3.7 Deemed refusals
3.7.1 Reasons for not meeting legislated timelines
3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations / Workload External Consultation Internal Consultation Other
1 1 0 0 0
3.7.2 Request closed beyond legislated timelines (including any extension taken)
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days
past legislated timelines
Number of requests
past legislated timeline
where no extension was taken
Number of requests
past legislated timeline
where an extension was taken
Total
1 to 15 days 0 0 0

16 to 30 days

0 0 0
31 to 60 days 0 0 0
61 to 120 days 0 0 0
121 to 180 days 0 0 0
181 to 365 days 0 0 0
More than 365 days 1 0 1
Total 1 0 1
3.8 Requests for translation
3.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 4: Disclosures Under Subsections 8(2) and 8(5)

Section 4: Disclosures Under Subsections 8(2) and 8(5)
Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
0 0 0 0

Section 5: Requests for Correction of Personal Information and Notations

Section 5: Requests for Correction of Personal Information and Notations
Disposition for Correction Requests Received Number
Notations attached 0
Requests for correction accepted 0
Total 0

Section 6: Extensions

6.1 Reasons for extensions
6.1 Reasons for extensions and disposition of requests
Number of requests where an extension was taken 15(a)(i)
Interference with operations
15(a)(ii)
Consultation
15(b)
Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section
(Section 70)
External Internal
1 0 1 0 0 0 0 0 0
6.2 Length of extensions
6.2 Length of extensions
Length of Extensions 15(a)(i)
Interference with operations
15(a)(ii)
Consultation
15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section
(Section 70)
External Internal
1 to 15 days 0 0 0 0 0 0 0 0

16 to 30 days

0 1 0 0 0 0 0 0
31 days or greater               0
Total 0 1 0 0 0 0 0 0

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 0 0 0 0
Outstanding from the previous reporting period 0 0 0 0
Total 0 0 0 0
Closed during the reporting period 0 0 0 0
Carried over within negotiated timelines 0 0 0 0
Carried over beyond negotiated timelines 0 0 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of days required to complete consultation requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
8.1 Requests with Legal Services
Number of Days Fewer Than 100
Pages Processed
100-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More than
5000 Pages
Processed
Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100
Pages Processed
100-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More than
5000 Pages
Processed
Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed Number
of
Requests
Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Complaints and Investigations Notices Received

Section 9: Complaints and Investigations Notices Received
Section 31 Section 33 Section 35 Court action Total
0 0 0 0 0

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments
10.1 Privacy Impact Assessments
Number of PIAs completed 0
Number of PIAs modified 0
10.2 Institution-specific and Central Personal Information Banks
10.2 Institution-specific and Central Personal Information Banks
Personal Information Banks Active Created Terminated Modified
Institution-specific 0 0 0 0
Central 56 0 0 0
Total 56 0 0 0

Section 11: Privacy Breaches

11.1 Material Privacy Breaches reported
11.1 Material Privacy Breaches reported
Number of material privacy breaches reported to TBS 0
Number of material privacy breaches reported to OPC 0
11.2 Non-Material Privacy Breaches reported
11.2 Non-Material Privacy Breaches reported
Number of non-material privacy breaches 8

Section 12: Resources Related to the Privacy Act

12.1 Allocated Costs
12.1 Allocated Costs
Expenditures Amount
Salaries $14,512
Overtime $0
Goods and Services $0
  • Professional services contracts
$0  
  • Other
$0
Total $14,512
12.2 Human Resources
12.2 Human Resources
Resources Person Years Dedicated
to Privacy Activities
Full-time employees 0.160
Part-time and casual employees 0.000
Regional staff 0.000
Consultants and agency personnel 0.000
Students 0.000
Total 0.160

Note: Enter values to three decimal places.

Supplemental Statistical Report on the Access to Information Act and the Privacy Act

Name of institution: Canada Energy Regulator

Reporting period: 2021-04-01 to 2022-03-31

Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act

Enter the number of weeks your institution was able to receive ATIP requests through the different channels.
Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act
  Number of Weeks
Able to receive requests by mail 52
Able to receive requests by email 52
Able to receive requests through the digital request service 52

Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act

2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.
2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.
  No Capacity Partial Capacity Full Capacity Total
Unclassified Paper Records 0 0 52 52
Protected B Paper Records 0 0 52 52
Secret and Top Secret Paper Records 0 0 52 52
2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.
2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.
  No Capacity Partial Capacity Full Capacity Total
Unclassified Electronic Records 0 0 52 52
Protected B Electronic Records 0 0 52 52
Secret and Top Secret Electronic Records 0 0 52 52

Section 3: Open Requests and Complaints Under the Access to Information Act

3.1 Enter the number of open requests that are outstanding from previous reporting periods.
3.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests
Were Received
Open Requests
that are Within
Legislated Timelines
as of March 31, 2022
Open Requests
that are Beyond
Legislated Timelines
as of March 31, 2022
Total
Received in 2021–2022 7 0 7
Received in 2020–2021 0 0 0
Received in 2019–2020 0 2 2
Received in 2018–2019 0 0 0
Received in 2017–2018 0 2 2
Received in 2016–2017 0 1 1
Received in 2015–2016 or earlier 0 0 0
Total 7 5 12
3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.
3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints
Were Received by Institution
Number of
Open Complaints
Received in 2021–2022 0
Received in 2020–2021 0
Received in 2019–2020 0
Received in 2018–2019 0
Received in 2017–2018 12
Received in 2016–2017 0
Received in 2015–2016 or earlier 2
Total 14

Section 4: Open Requests and Complaints Under the Privacy Act

4.1 Enter the number of open requests that are outstanding from previous reporting periods.
4.1 Enter the number of open requests that are outstanding from previous reporting periods.
Fiscal Year Open Requests
Were Received
Open Requests that are
Within Legislated Timelines
as of March 31, 2022
Open Requests that are
Beyond Legislated Timelines
as of March 31, 2022
Total
Received in 2021–2022 2 1 3
Received in 2020–2021 0 0 0
Received in 2019–2020 0 0 0
Received in 2018–2019 0 0 0
Received in 2017–2018 0 0 0
Received in 2016–2017 0 0 0
Received in 2015–2016 or earlier 0 0 0
Total 2 1 3
4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.
4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.
Fiscal Year Open Complaints
Were Received by Institution
Number of
Open Complaints
Received in 2021–2022 0
Received in 2020–2021 0
Received in 2019–2020 0
Received in 2018–2019 0
Received in 2017–2018 0
Received in 2016–2017 0
Received in 2015–2016 or earlier 0
Total 0

Section 5: Social Insurance Number (SIN)

Section 5: Social Insurance Number (SIN)
Did your institution receive authority for a new collection or new consistent use of the SIN in 2021–2022? No

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Annex B – Delegation Order

Delegation of Authority pursuant to the Access to Information Act and the Privacy Act

I, the Chief Executive Officer of the Canada Energy Regulator, pursuant to section 95(1) of the Access to Information ActFootnote 1 and section 73(1) of the Privacy ActFootnote 2, hereby designate the persons holding the positions set out in the Delegation of Authority Schedule attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Chief Executive Officer of the Canada Energy Regulator under the provisions of the Acts and related regulations set out in the schedule opposite each position. This designation supersedes all previous delegation orders.

Dated at the City of Calgary, in the Province of Alberta, this 16th day of February 2021.


______________________________
Gitane De Silva
Chief Executive Officer

Delegation of Authority Schedule

Delegation of Authority Schedule
Position Access to Information Act and Regulations Privacy Act and Regulations
Vice-President, Data and Information Management Full authority Full authority
Vice-President, Regulatory Strategy and Coordination Full authority Full authority
Vice-President, Performance and Results Full authority Full authority
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